ORDER FAQs

You may read through our How to Order page for complete details on how to purchase from Motorski Moto Gears Online Store — from adding items to your cart to completion of the purchase process.

For additional assistance, you may reach our customer service at +(63) 999-222-3456 or e-mail us at motorski@motogears.com.ph from Monday to Friday between 8:00 am to 5:00 pm, excluding holidays.

All orders are processed after payment has been confirmed. Orders are processed on business days, from Monday to Friday, between 8:00 am to 5:00 pm. Please note that business days do not include Saturdays, Sundays, and Holidays.

Saving items in your shopping cart does not mean a reservation. This facility allows you to keep track of what you want to buy until you are ready to make your purchase. While MOTORSKI MOTO GEARS ensures that all items are adequately stocked, it is possible that the item you saved in your cart may be unavailable by the time you make the purchase. When this happens, you can pay for the items that are available, while the out-of-stock items will be removed from your cart.

If an item in your Cart is no longer available, that means another customer was able to successfully close the transaction before you. Placing an item in your Cart does not reserve that item. But try to check regularly — any stock from cancelled orders go back to the site immediately and are up for grabs.

You may read through our How to Order page for complete details on how to purchase from MOTORSKI MOTO GEARS Online Store — from adding items to your cart to completion of the purchase process.

All orders are processed after payment has been confirmed. Orders are processed on business days, from Monday to Friday, between 8:00 am to 5:00 pm. Please note that business days do not include Saturdays, Sundays, and Holidays.

Saving items in your shopping cart does not mean a reservation. This facility allows you to keep track of what you want to buy until you are ready to make your purchase. While MOTORSKI MOTO GEARS ensures that all items are adequately stocked, it is possible that the item you saved in your cart may be unavailable by the time you make the purchase. When this happens, you can pay for the items that are available, while the out-of-stock items will be removed from your cart.

If an item in your Cart is no longer available, that means another customer was able to successfully close the transaction before you. Placing an item in your Cart does not reserve that item. But try to check regularly — any stock from cancelled orders go back to the site immediately and are up for grabs.

Don’t worry! We’ll move heaven and earth to replenish that item ASAP. In the meantime, just click the Add to Wishlist button for every out-of-stock product that you’re interested in. This will signal us to put this particular item in our priority list for restocking.

Since it would not be possible to change or cancel orders, it is highly recommended that all information and order details be reviewed and finalized before confirmation.


Don’t worry! We’ll move heaven and earth to replenish that item ASAP. In the meantime, just click the Add to Wishlist button for every out-of-stock product that you’re interested in. This will signal us to put this particular item in our priority list for restocking.

Since it would not be possible to change or cancel orders, it is highly recommended that all information and order details be reviewed and finalized before confirmation