DELIVERY

Delivery is limited to addresses within the Philippines.
The customer is responsible for providing the correct and complete delivery details:

Name of recipient

House no. or lot/block/phase no., street name, subdivision, barangay, town, province and zip code

Unit no., floor building name, compound, street name, barangay, town, province and zip code


Kindly keep in mind that the use of abbreviations is highly discouraged. If delivery was not completed due to erroneous details, the customer will be charged for re-delivery to correct address.

For bulk orders or other irregular-sized items like hard cases, bags, and other big products – our system will automatically compute the shipping cost based on volumetric weight charged by couriers, and insurance that protects you and your goods against unscrupulous or hazardous situations.

Deliveries are made from 8am to 5:00pm from Monday to Friday. Change in schedule or charges due to holiday’s will be posted accordingly.

Depending upon the courier, you may expect your orders to be delivered within 2 to 3 shipping days for areas within Metro Manila and 3 to 7 shipping days for areas outside Metro Manila. Shipping days do not include weekends, holidays and the day the order is picked up from our warehouse.

After your order has been shipped out, you may track your package through our website or the courier website.

Email us at motorski@motogears.com.ph for any concerns or assistance.

To protect the customer, packages will only be surrendered to the person whose name is indicated in the delivery receipt and must present a proof of identification. However, in cases where the recipient cannot be physically present, he/she must provide his/her assigned representative with an authorization letter and a proof of identification.